and Delightfull Woman"The only female manager of a ziebart
– A Beauty Salon for your Car~
A glimpse into the life of Nadine Fakih
Upon entering Ziebart, customers don't
usually expect to find Nadine Fakih managing it! This
self-motivated, feminine, and delightful young woman landed
in the business and worked her way up, and has the knowledge
and experience to thrive in the position. Take your car to
Ziebart for special treatment, and meet her for yourself!
Nadine is sure to greet you with a smile.
1. How and when did you begin working with Ziebart?
I started as a sales associate, then sales manager, and at
the age of 24 I became store manager – and here I am two
2. What kinds of cars do your customers bring, and what is
the most amazing car you've ever seen here?
All kinds of cars, from middle to high end. The high end –
we have done them all – many times over. From the
Lamborghini, Aston Martin, Ferrari, Porsche and all kinds of
classic cars as well as numerous special edition cars.
Ziebart the world over is a magnet for car connoisseurs –
they come to us to protect their investment and their
passion. Diamond Care is their preferred package as it
includes Diamond Gloss - a protective layer applied to the
paint of the car protecting it from acid rain, bird
droppings, tree sap and mild scratches. We also added for
our sports car clientele - Z-Shield which is a
computer-generated and computer-cut transparent thick film
that protects low sports cars from stones, chips and the
terrible road conditions –specially for low sports cars - in
3. What is the most popular service?
Diamond Care for new cars and Gold Care for used cars. Both
of these services are discounted packages that protect the
exterior and interior of the car as well as include an
annually renewable lifetime warranty. It is this warranty
that makes them popular – it in effect encourages the client
to have his car 'Ziebarted' every year at almost half the
initial price. Our experience all over the world has shown
that clients who follow our yearly program will have a
better re-sale price as well as offering the car owner and
passangers a continuous ‘feel good factor’.
4. What was the most difficult case your team ever faced?
Well we call it the ‘Pink Rolls Royce’ case that belonged to
Saddam Hussein and had a particular issue with its car
seats. Of course I won’t mention the things that clients
leave in their cars unintentionally – such as the occasional
5. There are many Ziebart locations all over the world, what
makes yours special, besides the fact that you are here?
That’s sweet! But also with 500 Ziebart stores around the
world, we were the first and only store to obtain the Master
Franchisee Award in our first year of operation for the
quality of our service – that makes us special don’t you
think? Also of course another difference about this location
is that you have a sea view and we are after all in Lebanon!
6. What is the percentage of men vs. woman who come here,
and do women in Lebanon take care of their cars as they take
care of themselves?
In general our clients are mostly men. This is rapidly
changing however, as women with children are showing a big
interest in our anti-bacterial treatment and UV protection
and heat-reducing window-tint. Just imagine your children
baking in the sun in a car full of germs – won’t you prefer
the Ziebart solutions? Man or woman - buying a car is a big
investment -– you would want to protect it and its value.
7. Do you see many women with fancy cars?
Of course – and don’t they look good in them?!
8. What do you like the most about your job?
I love the PR that is involved. Meeting all kinds of people
of all ages, negotiating deals andmeeting old and new
Are you the only woman in this shop?
I am the only female manager of a Ziebart location – out of
27 locations in the Middle East, but our sales team are all
10. And how do you deal with all of these men?
Well, we all know that women are smarter than men – so it’s
11. And what are you long term future plans?
I would like to backpack around the world – first class of
course – and then think about my future long term plans.